A full room doesn't always mean there's no table.
Walk-In Assist is Reserve A Table's seating decision tool for the moment a party arrives and the floor looks full. It tests every table and combination on the live floor and ranks the three best options — seat now, combine two tables, quote an honest wait, or offer a table for a defined window before its next booking — with the timing and conditions on each. Your team makes the final choice, and manual seating is always available. Included on every plan.
No host can hold the whole floor in their head.
A table may open in twenty minutes. Two may combine. One may be free for an hour before its next booking. During service, no host can hold the whole floor plan, every turn time and every upcoming reservation in their head while a party of five waits at the door. So the honest answer becomes "sorry, we're full", and a table that could have been sold sits empty for another twenty minutes.
Three ranked options, timing and conditions on each.
When a walk-in arrives, Reserve A Table checks every table and every valid combination against the live book, then ranks the three best options with what each one actually means: seat now, combine, an accurate wait, or a defined dining window that ends before the next reservation.
Your host chooses. Manual seating stays available at all times, and the choice is recorded so quoted waits can be compared against actual ones.
A wait quoted from the live floor is a wait you can keep.
Guests told twenty minutes and seated in twenty stay. Guests told twenty and seated in forty don't come back — which is why quoted-against-actual is worth tracking from the very first week.
Frequently asked questions
It allocates tables for reservations and walk-ins and ranks the options when the floor is tight. Your host makes the final call and can always seat manually.
Seat now, combine tables, quote an accurate wait, or offer a table for a defined window before its next reservation. It ranks the three best available options from these.
Yes, when the dining window before that reservation is long enough. The guest is told the window up front.
Yes. It runs a live waitlist with SMS updates, and waitlist guests feed cancellation recovery when a table opens.
See it working on your own service.
The demo runs on your restaurant, your guests and your service.