A cancellation only costs you if nobody refills the table.
Cancellation Recovery is Reserve A Table's system for refilling tables that open at short notice, whether through a cancellation or a no-show. The moment a booking drops, it checks your waitlist and recent enquiries, ranks the guests most likely to want that specific table at that time, and prepares a text offer. Your team sends it in one tap, the first to accept is booked automatically, and every recovered cover is tracked. Included on every plan.
The clock, not the cancellation rate, is what costs you.
Up to one in five reservations become no-shows, and cancellations arrive alongside them. What decides how much revenue is actually lost isn't the cancellation rate — it's the gap between the table opening and the table being filled. A cancellation at four o'clock is a table you can still sell. The same cancellation discovered at eight is an empty seat during your best service.
Ranked by fit, sent in one tap.
When a booking is cancelled, Reserve A Table immediately checks the waitlist and recent enquiries — including guests who asked for that time and couldn't be accommodated. It ranks them by how well they match the table and how recently they asked, then prepares a targeted text offer with a claim window.
Your team reviews and sends. The first guest to accept is booked automatically into the live book, and the offer closes.
Minutes from table open to table refilled.
Every recovered booking is recorded, so the metric that matters becomes visible: the median minutes from a table opening to it being refilled. That number — not the no-show rate itself — decides how much revenue walks out the door.
Frequently asked questions
It prepares the offer and ranks the guests. Your team sends it in one tap. Only the booking of the first guest who accepts happens automatically.
Guests from your waitlist and recent enquiries who match the table and time, ranked by fit and how recently they asked.
The first acceptance takes the table and the offer closes.
Yes. Every recovered booking is recorded so you can see what was brought back.
See it working on your own service.
The demo runs on your restaurant, your guests and your service.