Every guest conversation in one place, wherever it started.
One Inbox is Reserve A Table's single view of every guest conversation across phone, email, SMS, WhatsApp and web chat, so your team checks one place instead of five. Each enquiry appears in a single stream, tied to the guest, tagged with the channel it arrived on, and marked with what's already been handled. It's included on every plan.
Five inboxes, one floor, nobody watching.
Guest enquiries arrive in five places, and most arrive during service when nobody is watching any of them. The phone rings through. The function email sits behind supplier invoices. The WhatsApp message is seen at eleven at night.
The enquiries that die quietest are the biggest — functions, catering, large parties. It isn't a failure of effort. Nobody can watch five inboxes and run a floor at the same time.
Every channel feeds the same stream.
When a message arrives, Reserve A Table answers what your approved knowledge covers, checks live availability, and books, changes or cancels alongside every other channel. When a conversation needs your judgement, it's flagged with the context and the decision it needs, and your reply is one word.
Each conversation shows its source channel and links to the guest record — visit count, dietary needs, history — so when your team picks up a handover, the whole thread is already there.
The quote is yours. The chasing is not.
Nobody sends a catering enquiry with everything you need in it. They send a date and a rough number, and then it takes four exchanges over three days to pin down the rest — the real headcount, seated or standing, set menu or à la carte, dietary needs, timing, whether they want the whole room. Every one of those exchanges is a chance for the enquiry to go cold.
Reserve A Table knows what your restaurant needs before it can quote, because you set that once. When something is missing it asks — not all at once and not as a form, but inside the conversation the guest already started, in the order a person would ask. By the time the enquiry reaches your team it's complete, and all that's left is the part only you can do: deciding whether you want the booking and what it costs.
Frequently asked questions
Phone, email, SMS, WhatsApp and web chat. Calls appear as conversations with their outcome, so a call that became a booking and a text that changed it share the same thread.
It answers what your approved menu and knowledge cover and books directly into your book. Anything outside that is handed to your team with the full conversation attached. It's designed not to guess.
Yes. Every conversation is tagged with its source channel and its guest before you open it.
Yes, from CAD $79 a month. The channels and AI functionality available depend on your plan. See pricing.
See it working on your own service.
The demo runs on your restaurant, your guests and your service.