One profile that remembers every guest.
Guest Records is Reserve A Table's guest profile system, holding everything the team needs before a party reaches the host stand. Names, RSVPs, visit history, dietary needs, occasions, seating preferences and notes stay together in one record that follows the guest across every channel and booking. Every record belongs to your restaurant and exports in full if you leave. Included on every plan.
Sarah Chen · 6th visit
A name and a party size, and nothing else.
Guest information is usually scattered — a dietary note in one booking, a preference in someone's memory, an occasion mentioned on a call nobody wrote down. When the party arrives, the person greeting them has a name and a headcount, and everything that would make the welcome personal is somewhere else, or nowhere.
Every conversation attaches to one record.
Every conversation and booking, on any channel, attaches to the same guest record. Phone calls, emails, messages, web bookings and AI-assistant bookings all update one profile rather than creating parallel histories.
Each guest in the party can RSVP by name, so a table for six is six named people with their own dietary needs and preferences — not a headcount. When the party arrives, the host sees the whole picture before saying hello.
We don't sit between you and your guests.
Reserve A Table doesn't stand between your restaurant and your guests, doesn't charge you to reach them, and doesn't share your guest list. Every record exports in full if you leave.
Frequently asked questions
Name, contact details, visit count and history, dietary needs, allergies, occasions, seating preferences and any notes your team adds.
Each guest in a booking can confirm individually, so your team knows exactly who's coming and what each person needs, rather than only the party size.
Yes. Phone, email, SMS, WhatsApp, web chat and AI-assistant bookings all attach to the same guest record.
Your restaurant. Every profile, preference and visit history exports in full if you leave.
See it working on your own service.
The demo runs on your restaurant, your guests and your service.